TNHS Polices & Procedures

The Answers You Need


If you are a NEW client, you must leave a $25 dollar deposit. This deposit goes towards the total amount of your services. ALL deposits are NON-REFUNDABLE !

Late Arrivals

If you are 15 minutes late to your appointment you will be charged an additional $15 dollars. After 30 minutes and no notice, your appointment will be cancelled.


If for any reason you need to cancel your appointment you must give a minimum of 48 hours of notice. Your deposit can be transferred toward another appointment. If you do not give notice to cancel your appointment you forfeit your deposit and will need to put down another $25 dollars to secure another appointment.

Excessive Detangling

If detangling takes more than 20 minutes, an extra $15 will be added to your total.